Service Aim：Customer’s satisfaction is the first care 

Taking every step, Kewang always think of customers first. We often research, design and improve service        quality on the customer’s position. 

Kewang is constantly improving the service system, and strengthen pre-sale, sale, after-sales services. We        will solve any problems which happen on our customers.      

Kewang attaches great importance to customer’s suggestions, so we set up the message column for              customers to express their opinions. We always believe that we will deal with customer’s suggestion as an      important part to make customers satisfy. Service Integrity: Customer is always right 

We deeply believe that customers are our purchasers and only the products are accepted by the                      customers, can we have the bright future.

Truly understanding what customers want will help us make improvement, for customers know their                   demands and hobbies clearly. Advocate “5S” Concepts

The “5S” concepts are Smile, Speed, Sincerity, Smart and Study. The “5S” concepts are the innovation        of service culture. Kewang conveys the five humanized concepts by training and giving lessons to the sales        team. And through the quality service, get the reward from customers.